Westshore Music Academy

School Policies

Schedule Lessons


Please read the following policies carefully before registering for music lessons at the Westshore Music Academy. These policies exist to create a user-friendly and misunderstanding-free environment for students, parents and teachers.

COVID-19 GUIDELINES

Lessons take place in the Westshore Music Academy building located at 134-1039 Langford Pky, Victoria V9B 0A5 in Langford, B.C. or can be booked as online lessons. We are starting back with a limited schedule and will be slowly transitioning from online to in-person lessons depending on the status of the pandemic.

Only visit the academy if you are healthy. Stay home if you are not feeling well. If you are not able to attend your lesson or class, please contact your instructor to set up an online lesson instead.

Please use hand sanitizer provided throughout the school. Sanitize your hands when entering the building and use them frequently.

Wait outside the school or in your car until your scheduled lesson time. Students, staff, and faculty are strongly advised to wear an appropriate face mask or face covering when inside the common areas of the Academy until you have safely entered your lesson studio. You can bring your own mask or use a disosable mask provided at the entrance if available.

We are providing physical plexiglas barriers in the lesson studios. Follow physical distancing recommendations and stay 2 meters apart. The maximum amount of people allowed in the school will be reduced according to the guidlelines.

All lessons must be paid 24 hours before the start of a lesson.Only cashless payment (VISA/MASTERCARD/INTERAC-E TRANSFER) will be accepted at the moment as our office staff will only work remotely. Payment can be made online or over the phone.

Students under the age of 18 should not be left unsupervised within the Westshore Music Academy building or outside grounds for any reason at any time. The Westshore Music Academy will not assume responsibility for your children while they are unattended.

The school reserves the right to discontinue the enrolment of any student who does not comply with our school policies.

We reserve the right to amend this policy from time to time. Those changes are posted on our webpage. If you have any questions regarding our policies please contact us.

Rates / Payments

  • Individual Music Lessons are
  • $26.00 / 30 minutes
  • $38.00 / 45 minutes
  • $50.00 / 60 minutes
  • (Group lessons may vary).

Youth Percussion Group Fees and Rock Band Programs are $65.00 / month and include weekly full hour group lessons. All instruments will be provided as well as performance opportunities. Additional individual lessons are strongly recommended for band group members.

Lessons are based on a regular tuition which reserves the student an exclusive weekly time slot in our teaching schedule. Tuition is charged every four weeks on our recurring payment plan.

Payments for lessons are due before the first class. If payments are not received before the first class we reserve the right to cancel or reschedule the lesson.

The Westshore Music Academy does not charge a registration fee.

Late payments: Tuition payments are considered late if not received by the second lesson of the month. In this case you will be automatically charged a late payment fee of 10 Dollars. The Westshore Music Academy reserves the right to discontinue a student’s lessons if there is an unpaid account balance and the matter shall be turned over to a collection agency for resolution.

Refunds

No refunds or credits will be given beyond schedule absence.

Privacy Policy

We collect information from you when you register for lessons and make inquiries about our programs. We collect contact information. We also collect personal information on students such a birthday, schools attended, and allergy information to help us understand and serve our students. We might use this information to contact you about school activities and lessons.

We do not sell, trade or transfer personal information to any third party organisation.

Missed Lesson or Teacher Absence

The Westshore Music Academy does not offer compensatory lessons or classes for absences and/or missed lessons that occur because students have conflicts, other commitments, forgot about the lesson or travel out of town. Missed lessons outside of statutory holidays, winter break, spring break and summer break are non-refundable. If your regular instructor is not able to make your lesson, we will provide a qualified sub, and if we cannot find a sub, you will receive an internal credit for that lesson. This is in respect for our faculty members, who set aside a specific time for each student. This time is reserved. The teacher cannot give the time away to someone else or fill it again – thus s/he does not have the opportunity to make up the lost income. Though many students and families are consistent and reliable about attendance, some are not; this policy is a way to support our talented teaching staff.

Withdrawal

All tuition fees are non-refundable. The student agrees to provide the Westshore Music Academy with a 2 week formal notice to the end of the month when withdrawing from lessons. No refund will be issued for any remaining lessons.

Progress Reports

We don’t issue end-terms/school year reports at the Westshore Music Academy. In order to be informed of the success, progress and areas in need of improvement, talk to your child’s music teacher directly before or after the lesson or contact him via email/phone or through the Westshore Music Academy. Direct personal contact is the best way for communication between the teacher, the student and the parents.

Photographs and Video

Photographs and video taken of students at the Westshore Music Academy may be used for publication and marketing, unless a written request is submitted.

Statutory Holidays / Scheduled School Closures

Statutory Holidays are not included in the monthly tuition fee. The school will be closed and lessons will not be charged.

Parking

Parking is available in front of the Westshore Music Academy on the designated visitor parking slots. Please only park there to drop off and pick up the student for the lesson and then park your car on the front parking lot or at one of the additional parking lots at the Eagle Ridge Community Centre.


Schedule Lessons